Stakeholder Interest or Concern Class/Role in EA Process (Key Player, Keep Satisfied, Keep Informed, Minimal Effort) Reason for Classification
Program Executive Sponsor (Example) This stakeholder is interested in on-time, on-budget delivery of the CSI system to realize expected benefits for the DMV and its customers. Keep Informed This stakeholder is interested in overall bottom line results vs. the specific content of the EA.
Head, Dept. of Motor Vehicles
Chief Financial Officer
Program Management Office
Line Managers for Service Delivery Areas
Credentialing and Tax Processing Specialists
Customer Service Specialist
Security Officer
Application Software Developer
IT Operations Manager



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